03Chapter 03 · August 2026

Scaling Begins.

The first evidence of a repeatable consumer growth engine — the sails filling.

In our H1 update, we described Vela as approaching a commercial inflection point. Since then, we have seen the strongest evidence yet that the consumer side of the model can scale.

A single organic Reddit post activated Vela's referral loop, taking us from single-digit daily acquisition to hundreds of new active members a day. It also generated a step-change in verified spend, transactions and reward demand.

The question is no longer simply whether consumers want Vela. It is whether we can build the infrastructure, service and capital base required to meet that demand.

As at 6 August 2026 Source · Mixpanel (Production Analytics) Status · Soft launch ahead of Nestlé, end Sept
Executive summary · what changed since July

Eight days that changed the growth story.

On 29 July, a single organic Reddit post lit Vela's referral loop. Over the eight days that followed, 2,600+ new members joined, verified spend stepped from a trickle to a £41k peak day (Aug 5), and reward payouts crossed ~£5,850 fulfilled. Vela PLUS grew from 0 to 36 paying subscribers — the strongest early signal yet that a meaningful share of the growth cohort will convert to paid. Nestlé's Q4 activation is planned for end September, and Dr Will's added a £10k Test & Learn to the pipeline.

The four sections below unpack what happened, in the order it matters: Consumer Growth, Verified Commerce, Economics, Monetisation.

01
Consumer Growth
The referral loop, unlocked
02
Verified Commerce
Real spend through the platform
03
Economics
CPA, liability, unit costs
04
Monetisation
PLUS, brands, platform fees
The moat, in one sentence

Every additional purchase increases the value of our data network while simultaneously increasing consumer engagement.

01 · Consumer Growth Proven result

From a trickle to hundreds a day.

The Reddit post was the catalyst, but the referral loop created the scale. New members joined, completed the qualifying journey and invited others, producing the first evidence that acquisition can compound through the product itself.

📊 Daily unique purchases tracked
Unique purchases tracked & first-time buyers · 25 Jul – 5 Aug
Source · Mixpanel · unique uploaders & first-time shoppers, per day
💷 Verified spend, daily
Daily verified GMV · 29 Jul – 5 Aug · £000s
Source · Mixpanel · verified GMV per day

Treating this as a live stress test ahead of Nestlé.

We are treating this period as a live stress test ahead of the Nestlé activation. It is exposing the operational, infrastructure and customer-service requirements of serving a significantly larger member base before paid national distribution begins. The Nestlé campaign at end September will test whether the acquisition and engagement patterns seen organically can be reproduced through a funded national activation.

Two flywheels, one machine.

The consumer loop turns — and each turn drives the commercial loop

Vela's growth engine is really two flywheels meshed together like gears. The consumer flywheel spins when a member joins, shops, earns a reward and refers a friend. Every rotation feeds the commercial flywheel: brand-funded campaigns bring new consumers in, verified purchase data compounds, insights improve, and brands invest more in what comes next.

Consumer flywheel Turns with every new member
01Join
02Shop
03Reward
04Refer
rotates
Commercial flywheel Turns with every brand campaign
01Brands fund
02Consumers engage
03Data grows
04Brands invest more
rotates
Not two loops. One machine — with two coupled gears.
02 · Verified Commerce Proven result Run-rate illustration

What flowed through the platform — and what it isn't.

Approximately £211k of verified consumer spend was captured in the eight days from 29 July to 5 August. This is verified purchase activity moving through the Vela platform. It is not Vela revenue. It is the raw material of the verified purchase dataset that underpins Vela Pulse and future brand monetisation.

Verified consumer spend since the Reddit post
8 days · 29 Jul – 5 Aug
~£211k
Verified purchase activity, not Vela revenue. This spend creates the verified purchase dataset underpinning Vela Pulse and future brand monetisation — increasing the breadth and potential utility of the network as it scales.
£41.09k
Single day · 5 Aug (proven)
~£9.6M
Annualised run-rate · illustrative
2,017
Unique active shoppers · 7-day cohort

The £9.6M annualised figure is a run-rate illustration based on eight days of activity, not a forecast. Verified consumer GMV is distinct from Vela revenue — see How the model monetises below.

📈 Cumulative verified GMV since the post Proven
From a standing start · 29 Jul – 5 Aug · £000s cumulative
Source · Mixpanel · cumulative verified GMV, £000s
⭐ Points added by scans — cumulative Proven
PlanetPoints · rolling 366-day cumulative · the hockey stick
Source · Mixpanel · cumulative PlanetPoints added

The cumulative points curve is the compounding signal. What looked like a slow build across the prior year has stepped into a materially different shape in the last two weeks — driven by the same referral loop that produced the GMV surge.

Three scenarios for where the base goes from here Illustrative

The ~2,000-active-shopper cohort has only been observed for eight days. Rather than a single point estimate, we work to three scenarios internally:

01 · Normalisation case

Referral activity falls materially after the initial Reddit spike. The organic base grows but at a lower rate than the surge peak.

02 · Sustained case

Acquisition settles at a lower but meaningful daily run rate — some fraction of the surge, held over months rather than days.

03 · Campaign upside case

Organic acquisition is supplemented by the Nestlé activation, adding funded national reach on top of whichever organic base is sustaining.

The illustrative 20,000 active-user milestone

If the current pace persists, the base crosses ~20,000 by mid-September. It is broadly the scale institutional investors expect to see at a growth-stage raise. It is an illustrative scenario if the current pace persists, not a base case forecast, and should be read alongside the three scenarios above.

Quality of Growth Proven CPA

Referral-led, not paid.

Every member so far has arrived through a referral loop — friends inviting friends — with zero paid ad spend. That makes the unit cost of acquisition materially lower than a paid channel.

📉 Cost per user · referral vs paid social
Vela referral CPA vs a typical consumer paid-social benchmark
Vela referral CPA (Mixpanel) · *illustrative paid-social CAC benchmark

Referral CPA sits at £2.45 redeemed, £9.00 committed — a fraction of typical consumer paid-social CAC.

Retention · proven in prior cohorts

Retention was established in the H1 update. Three-month cohorts show ~20% of members active between Day 30 and Day 60 — roughly 2× the consumer-app benchmark (industry norms sit at 5–10%). See the full cohort curve in the H1 2026 update →. Historic cohorts give us confidence on retention; the next test is whether this new growth cohort follows the same pattern at scale.

03 · Economics

The cost side, in one place.

Every new member carries up to a £10 committed referral reward. That reward is a committed liability, not cash already paid — cash follows only as members redeem. Below is the shape of the liability today, and how per-member cost breaks down at Year 1.

🎟️ Reward value requested vs fulfilled (daily) Observed
~£9,750 requested to date · ~£5,850 fulfilled · fulfilled always ≤ requested on the same day
Source · Mixpanel · referral reward value, £ per day
🛡️ Committed reward liability by scale Modelled
Committed liability at £9/user (after 10% breakage) · today to Nestlé volumes
Vela model · £9 committed reward/user, 10% assumed breakage
All-in cost / user (Yr 1) ModelledPlanning basis
Referral acquisition (one-off, committed)£9.00
Nylas email connectivity (recurring)£0.60/mo
Transaction processing (~25.6/mo)£1.28/mo
All-in Year 1 per active user≈£31.56

Committed liability is not cash burn. The £1,355 requested on 2 August is a committed reward tied to a specific member's behaviour; cash flows out only when they redeem. Historic redemption converts a fraction of committed to cash-out; the balance is the breakage the model relies on.

The Nylas email connectivity cost — currently our largest per-member variable cost — is being restructured onto a paid model funded by brand activations and PLUS rather than absorbed per member. That single change is the most material near-term margin lever.

The figures above are planning economics based on current observed costs and assumptions. The first scaled cohort will allow Vela to replace these assumptions with observed D30 unit economics.

The next economic test Baseline being established

The next economic test: what does a retained member actually cost?

The surge has given us our first scaled consumer cohort. The next 30 days will tell us something more important than headline acquisition: the true unit economics of a retained Vela member. A theoretical reward is not a cash cost — a member must stay engaged, earn enough points, reach redemption eligibility and pass verification before a voucher is paid. We have also introduced a 30-day window before first redemption, giving a cleaner read on retention before any cash-out.

Maximum theoretical reward
What a member could earn
Earned reward liability
What a member actually earns

We will track this cohort through its first full month and measure:

D30 retention Receipts per retained member Verified GMV per member % reaching redemption Actual voucher £ paid per acquired & per retained member PLUS conversion Fraud & breakage

This will allow us to move from launch-period assumptions to observed unit economics — and establish the real cost of building a retained, purchase-generating member base.

Acquired member Joined via the referral loop
D30 retained Still active at Day 30
Redemption eligible Enough points · passes verification
Voucher redeemed Reward cashed out
Actual £ cash cost What the cohort really costs Vela
Key output
→ £ cost per D30 retained member
£ —
Measuring · first D30 cohort pending
A value we are waiting to observe — not a target we are setting. It will be populated once the first cohort completes its first full month.

A standard economic unit: Vela-funded reward cost per 1,000 verified receipts. Alongside cost per retained member, we will track the reward cost of generating 1,000 verified receipts — a consistent unit against which future brand and data monetisation can be compared. Both sides are Measuring until the first cohort matures.

Commercial Validation Signed & agreed

Brands are paying to reach and reward this audience.

Nestlé Nestlé · Q4 activation

£30k + £9k/mo

£30k campaign reward budget (Nestlé-funded) plus a £9k/month platform fee to Vela — agreed for Q4, not yet contracted. Planned launch end September across Nescafé and San Pellegrino.

Dr Will's Dr Will's

£10k signed

Test & Learn signed. A brand flagged in the H1 update as a proposal, now converted — evidence the pipeline behind Nestlé is turning.

Immediate Media Immediate Media

21M monthly reach

Media inventory agreed with Immediate Media — owner of BBC Good Food, BBC Gardeners' World and Radio Times, a portfolio reaching around 21M UK adults every month, equivalent to more than one-third of UK adults.

04 · Monetisation · how the model earns

Four revenue lines, in different stages of maturity.

Brand-funded campaigns Signed & agreed

Dr Will's (£10k) signed; Nestlé (£30k + £9k/mo) agreed for Q4, not yet contracted. Brand budgets fund the rewards; Vela earns a platform fee.

Recurring platform fees Agreed

£9k/mo from the Nestlé activation, agreed for Q4 and payable once live. The model repeats across brand activations.

Vela PLUS subscription Live · scaling

£5.99/month consumer subscription, grew from 0 to 36 paying subscribers across the surge. Annualised at ~£3,200 today with clear headroom as the base grows.

Enterprise insights (Pulse) Pipeline

Access to the verified purchase dataset. Interest across CPG brands; not yet monetised as a standalone SKU.

Payment-network revenue (Mastercard, Visa) is Pipeline opportunity — potential upside, not yet contracted, and excluded from any central profitability planning.

Vela PLUS · early willingness to pay
Early signal · to be established at scale

Why 36 subscribers is a proof point, not a curiosity.

Vela PLUS is a live paid tier at £5.99/month. Subscribers grew from 0 to 36 across the surge — the first paying cohort the platform has ever converted, arriving from the same organic acquisition wave that produced the growth. Early conversion at this pace demonstrates genuine willingness to pay.

CPA · per acquired member Observed
£2.10
Referral cost per acquired member (fulfilled basis) — the whole population
LTV · per PLUS subscriber Modelled
£72–108
Assumed 12–18 month life at £5.99/mo — the subscribing subset only
Current ARR Observed
~£3,200
36 subs · scales with the acquisition base

These two figures measure different populations — £2.10 is the cost of acquiring any member, while £72–108 is the lifetime value of a member who subscribes to PLUS. They should not be combined into a single like-for-like LTV:CAC multiple. The scaled cohort will let Vela calculate each metric rigorously and separately: CAC per acquired member · CAC per D30 retained member · CAC per PLUS subscriber · PLUS LTV · LTV:CAC per PLUS subscriber.

The case for doubling down. A live paid tier converting from a standing start of zero is an encouraging early commercial signal — evidence that a meaningful share of the base will pay. The subscription line is not yet material in absolute revenue, and the true subscriber unit economics remain to be established from a larger base. The £300k bridge is the capital that lets us test whether that willingness to pay holds at scale before Nestlé arrives.

Path to profitability Illustrative model · not guidance

The path from break-even to profitability.

Recurring revenue compounds across three lines — PLUS subscriptions, brand activations (Nestlé, Dr Will's), and payment-network deals (illustrative, not yet contracted). Cost grows more slowly than revenue as rewards become brand-funded and Nylas moves to a paid model.

📈 Revenue vs cost — the road to profitability
Monthly recurring, £000s · illustrative model · Sep 2026 – Aug 2027
Vela model · not guidance

Break-even and profitability dates should be treated as internal planning scenarios, not expected outcomes.

What we need to prove next

Three tests over the next quarter.

01 · Cohort retention & unit economics Measuring

The Reddit surge has created Vela's first scaled consumer cohort. Over the next 30–60 days, the key test is how that cohort matures: how many members remain active, how much verified purchase activity they generate, how many ultimately redeem, and what the actual cash reward cost is per retained member. The objective is to replace launch-period assumptions with observed unit economics — cost per D30 retained member, reward cost per 1,000 verified receipts, PLUS conversion and contribution per active member.

02 · Referral loop repeatability

Can we reproduce the surge without one-off luck? A second organic post, a paid social test, community seeding — each is a repeatability test in the next 30 days.

03 · Brand-funded scale · Nestlé

Does the funded national activation reproduce the acquisition and engagement patterns seen organically — and does the platform, service and infrastructure hold under that volume? PLUS conversion continues to be measured as part of cohort economics rather than as a standalone test.

Category precedent

Same model, at scale, elsewhere.

Ibotta and Fetch Rewards demonstrate that receipt-led rewards can become large, durable consumer platforms. Ibotta is NYSE-listed (April 2024) with FY24 revenue around $367M. Fetch Rewards is at ~$500M ARR run-rate with 12.5M monthly active users. Vela's opportunity is to build a UK-focused model combining consumer rewards, cross-retailer purchase intelligence and brand-funded activation.

Ibotta
$367M revenue
NYSE-listed · IPO Apr 2024
Fetch Rewards
~$500M ARR
12.5M MAU · >$2.5B valuation
Funding the Next Stage

Supporting the next stage of growth.

The recent consumer growth has reinforced that our immediate constraint is operational capacity rather than demand. We're therefore opening a £300k EIS-eligible bridge round to support this momentum, prepare for our planned Nestlé activation and continue investing in the platform as we scale.

Capital bridge · targeting close before end of month
£300k
EIS-eligible bridge funding consumer growth, reward working capital, operational capacity and our planned Nestlé activation.
£300kTarget
End AugClose
EISEligible

Existing shareholders interested in participating are very welcome to get in touch. We'd be delighted to arrange a call.

Use of funds

Indicative allocation ranges. Precise splits depend on member growth pace across September.

Reward liability & working capital

~35%

Cash reserved to honour committed referral rewards as the base scales.

Customer service & community

~30%

Direct hires to hold response quality and NPS as inflow climbs.

Infrastructure & transaction processing

~20%

Nylas, Azure and receipt-processing headroom.

Runway to Nestlé launch

~15%

General operating runway to be fully staffed before the Nestlé campaign launches.

Founder closing

The long-term opportunity, in one paragraph.

Our original belief was that consumers would engage more deeply when rewarded for what they choose to buy, rather than simply how much they spend.

Over the past week, we have seen the strongest evidence yet that this behaviour can spread through the product itself. The next task is to prove that this growth retains — and, as the first scaled cohort matures, establish the true cost and economic value of each retained member. That means measuring actual reward cash-out against retention, verified purchase activity, PLUS conversion and ultimately the commercial value of the purchase data generated.

The £300k bridge gives us the working capital and operating capacity to run that test properly — while entering the Nestlé activation from a position of strength.

We are building the UK's most valuable verified purchase-intelligence network, one real transaction at a time.

Continue the journey
One chapter follows the next.
02Previous chapter
The commercial inflection point · July 2026
Commercial validation, enterprise partnerships and the foundations of the next stage of growth.
Next chapter · in preparation
Post-Nestlé activation · late September 2026
The next chapter follows the planned Nestlé Q4 activation.
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